Privacy policy

This policy explains what personal information WonderLab collects when you use wonderlab.co.in, interact with us on social media or buy from us, how we use it, and the choices you have. WonderLab is a brand of Geeks At Work Private Limited, a private limited company registered in India, with its registered office at 827, Sector 21, Pocket-E, Gurugram, Haryana 122015.

When you place an order or contact us we collect your name, delivery address, email address and phone number. If you book an event or workshop we also collect the details you give us about the venue, date, group size and age range.

When you browse the website we collect technical information such as your device type, browser, and the pages you visit. This is collected through cookies and similar technology.

We use your information to process and deliver your order, to plan and run booked events, to answer your questions, to prevent fraud, and to meet our legal and tax obligations. If you have opted in, we also use your email address to send occasional updates about new kits and offers.

We share information only with the parties needed to run the business: our payment processors, our logistics partners for delivery, and service providers such as our website and email platforms. We do not sell your personal information.

We may disclose information where the law requires it, or to protect our rights, property or safety.

Payments are processed by Shopify Payments and other payment gateways. We do not store your card details. Payment information is handled by the payment provider under their own security standards.

Cookies are small files stored on your device. We use them to keep items in your cart, remember your preferences, and understand how the website is used so we can improve it.

You can block or delete cookies through your browser settings. Some parts of the website, including checkout, may not work correctly without them.

We send marketing emails only to people who have asked for them. Every email includes an unsubscribe link, and you can also write to us to be removed at any time. Unsubscribing does not affect emails about an order you have already placed.

WonderLab products are made for children, but this website is intended to be used by adults. We do not knowingly collect personal information from a child. If you believe a child has given us personal information, write to us and we will delete it.

Where a child appears in photographs or videos on our channels, we use them only with the consent of a parent or guardian.

We use appropriate technical and organisational measures to protect your information, and we keep it only as long as we need it for the purpose it was collected or as the law requires.

No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Write to us using the contact details at the end of this page and we will respond within a reasonable time.

If you contact us through a social media platform, that platform's own privacy policy applies to the message as well as ours. Take care not to share sensitive information in a public post or comment.

We may update this policy from time to time. The current version is always on this page, and the date it was last updated is shown at the top.